Privacy Policy Statement

Food Service Source is committed to protecting your right to privacy. We do collect information about our customers to enable us to process orders, improve our Website, and provide better services. The following is a detailed look at how this information is used.

When you visit our site
When you connect to our Web site, Food Service Source web servers use "cookies" to collect your IP address. These constructs do not reveal your identity, they simply enable us to maintain custom settings and enable us to keep track of your order(s).

When you request a catalog
You are automatically placed on our mailing list when you request a catalog. Food Service Source will send you our News Letter and from time to time will send additional informatory emails. To remove your name from our mailing list, please send an email to mailinglist@smallwares.com.

When you place an order with us
To process and ship your order, we need various items of identification including your Company name, phone number, billing address, shipping address, and email address. This information is stored on a secure server to allow us to process subsequent orders more quickly. On occassion, we may notify our customers about specials that are available. To remove your name from our mailing list, please email us at mailinglist@smallwares.com.

Special Offers
If you prefer not to receive special offers via e-mail, contact us at special-request@offer.smallwares.com with the word "unsubscribe" (without quotes) in the message body.

When you enter a contest or complete a survey
Contests and surveys provide us with an opportunity to improve our product offering, and enhance our web site and services. While we do not release specific information about survey participants, we may provide interested third parties with aggregate data (such as user demographics) and may occasionally email our participants about special offers and site updates. If you prefer not to receive e-mail from us, send an e-mail to special-request@offer.smallwares.com with the word "unsubscribe" (without quotes) in the message body.

When you leave our site
Food Service Source, Inc. has no control over the privacy practices of sites outside our domain. If you follow a link to another Website, read the site's privacy policy and contact their administrator with your privacy-related questions.

Updated 5/14/99